Privacy Policy

Martorelli Property Services LLC (“Martorelli,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through our website at rhodeislandexcavation.com (the “Site”), how we use and protect it, and the choices you have. By using the Site or contacting us, you agree to the practices described below.

1. Information We Collect

We only collect the information you choose to give us so we can quote and schedule your job. This typically includes:

• Your name
• Phone number
• Email address
• Service address (so we can estimate work at your property)
• Details about the work you’d like done (notes, photos you attach, preferred dates)

We may also automatically collect limited technical information when you visit the Site, such as your IP address, browser type, device type, referring page, and pages viewed. This is standard web traffic data used to keep the Site secure and improve performance.

2. How We Use Your Information

We use your information only for legitimate business purposes, including:

• Responding to estimate requests and questions
• Scheduling and performing landscaping, excavation, hauling, dumpster rental, and related services
• Sending invoices, receipts, and service updates
• Following up about completed work or seasonal service reminders
• Maintaining records required for licensing, insurance, and tax purposes
• Improving our website, our service area coverage, and customer experience

3. How We Store and Protect Your Information

Contact form submissions and customer records are stored in secured, access-controlled business systems. We use reputable hosting and database providers that encrypt data in transit (HTTPS/TLS) and at rest. Access is limited to Martorelli owners and staff who need it to do their job.

No method of transmission or storage is 100% secure, but we take commercially reasonable steps to protect your information from unauthorized access, alteration, or disclosure.

4. We Do Not Sell Your Information

We do not sell, rent, or trade your personal information to third parties for marketing. Ever. We may share information only when necessary to:

• Operate the Site and our business (for example, our hosting, email, payment processor, and scheduling software)
• Comply with the law, a subpoena, or a lawful government request
• Protect our rights, property, or safety, or that of our customers

Any service provider that handles your information on our behalf is expected to keep it confidential and use it only for the services they perform for us.

5. Cookies and Similar Technologies

The Site uses a small number of cookies and similar technologies to make pages load correctly, remember basic preferences, and measure traffic. Most web browsers let you block or delete cookies in your settings. Blocking cookies may affect how some parts of the Site work but will not prevent you from contacting us.

6. Analytics

We may use privacy-respecting analytics tools (such as Google Analytics) to understand how visitors find and use the Site. These tools collect aggregated, mostly anonymous data — for example, which pages are most visited and which towns visitors come from. We do not use analytics to identify you personally. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

7. Text Messages and Calls

If you give us your phone number, we may call or text you about your estimate, scheduled service, or invoice. Standard message and data rates from your carrier may apply. You can ask us to stop contacting you at any time by replying STOP to a text or telling us by phone or email.

8. Children’s Privacy

The Site is intended for adults requesting property services. We do not knowingly collect personal information from children under 13.

9. Your Choices and Rights

You can ask us at any time to review, update, or delete the personal information we have about you. To make a request, contact us using the details below. We may need to keep certain records (such as completed invoices) for tax, accounting, and legal reasons.

10. Third-Party Links

Our Site may link to third-party websites (for example, review platforms or social media). We are not responsible for the privacy practices of those sites. Please review their policies separately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page. Significant changes will be highlighted on the Site.

12. Contact Us About Privacy

If you have questions about this Privacy Policy or your information, contact us:

Martorelli Property Services LLC
1161 West Shore Road
Warwick, RI 02889
Phone: 401-286-6206
Email: info@rhodeislandexcavation.com